The all-in-one platform for FHV base owners and TLC fleet operators in NYC. Track drivers, permits, plates, insurance, parking tickets, and fleet finances - without the spreadsheet chaos.
Whether you run a livery base, black car base, or luxury limousine operation, TLC Fleet Ops handles compliance and finances so you can focus on your business.
Full lifecycle management for your drivers. Track TLC licenses, DMV records, contract terms, and permit assignments. Batch upload documents and sync expiry dates from NYC Open Data.
Manage permits, plates, base affiliations, car owners, and permit owners. Track vehicle registrations, insurance policies, and VIN numbers with full assignment history.
Driver charges, payments, and receipts with penny-precise arithmetic. Track lease payments, insurance charges, summonses, and EzPass tolls. Automatic credits for overpayments with full audit trail.
Set up weekly, monthly, or annual preset charges per driver. A daily job generates charges automatically. Starter templates let you onboard new drivers in one click.
Sync parking tickets and summonses directly from NYC Open Data. Import EzPass toll transactions from CSV. Automatic driver matching via temporal permit history.
Dashboard with 90-day expiration tracking for licenses, permits, insurance, and registrations. Payment and preset reports with CSV export. Role-based access for your entire base staff.
TLC Fleet Ops provisions everything you need automatically. Focus on adding your data, not configuring software.
Create your organization, add permits, plates, and vehicles. Invite your base staff. TLC Fleet Ops provisions roles, charge categories, and payment types automatically.
Register drivers with their TLC licenses, assign them to permits, and configure recurring charges. Starter templates make onboarding a one-click operation.
Sync summonses and EzPass tolls from NYC, process driver payments with automatic allocation, and generate receipts. The dashboard keeps license and permit expirations in plain sight.
Every payment is allocated automatically - highest priority charges first, oldest within each category. Credits from overpayments are tracked and consumed in future payments. Manual allocation mode gives you per-category control when you need it.
Each base gets its own isolated workspace. Whether you manage a single livery operation or run multiple black car and luxury limousine bases, your data never crosses boundaries. Add staff with granular permissions so dispatchers, managers, and fleet owners each see exactly what they need.
TLC Fleet Ops connects to NYC Open Data APIs to pull parking tickets and EzPass toll transactions automatically. Temporal driver-to-permit matching figures out which driver was on a plate when a violation occurred. Recurring charges for insurance, lease payments, and permit fees are generated daily without manual intervention.
Every plan includes the full TLC Fleet Ops platform. Pricing scales with your fleet size — no feature gates, no surprises.
Tell us your fleet size and we will put together a plan that fits your operation.
Get StartedEverything you need to know about TLC Fleet Ops.
TLC Fleet Ops is a fleet management platform built for TLC rental fleet owners, for-hire vehicle (FHV) operators, and permit management companies in New York City. It handles driver management, permit and plate tracking, financial operations (charges, payments, receipts), automated billing, NYC Open Data integration for parking tickets and EzPass tolls, insurance tracking, document management, and role-based access control.
Rental fleet owners, fleet operators, and permit management companies in NYC. Whether you run a livery rental fleet, black car rental fleet, or luxury limousine rental operation with a handful of drivers or a large fleet with hundreds of plates and multiple permit owners, TLC Fleet Ops scales to your needs.
Payments are allocated automatically using a priority-based, first-in-first-out system. Each charge category has a priority level, and within each category, the oldest charges are paid first. Overpayments automatically create credits that are consumed in future payments. You can also use manual allocation mode for per-category control.
TLC Fleet Ops integrates with NYC Open Data to sync parking tickets and summonses, and supports EzPass toll CSV imports in both transaction and posted formats. Tickets are automatically matched to drivers based on temporal permit assignment history - so even if drivers switch plates, violations are attributed to the right person.
You create preset charges for each driver - insurance, lease payments, permit fees, or any custom category - with a frequency (weekly, monthly, or annual). A daily job checks all active presets and generates charges automatically. Duplicate detection prevents double-charging.
Every base gets a fully isolated workspace. Your driver records, financial data, permit information, and documents are completely separated from other organizations. Authentication is validated on every request.
TLC Fleet Ops has 14 granular features (drivers, permits, cars, charges, receipts, documents, and more) with four actions each (create, read, update, delete). Cascading logic means disabling read access on a parent menu automatically disables all child features. System roles are created automatically, and you can create custom roles for your base.
Every payment generates receipt line items that record exactly which charge was paid, how much was applied, and what the unpaid balance was before the payment. This creates an unbroken chain of receipts where each one references the previous balance. Receipts can be printed as PDF documents.
Yes. TLC Fleet Ops supports document uploads for drivers, permits, cars, car owners, and permit owners. Files up to 50MB are supported (PDF, DOC, DOCX, JPG, PNG). Batch upload lets you upload up to 20 documents at once with automatic entity matching via filename patterns.
The system automatically creates an overpayment credit - a negative charge that represents money owed back to the driver. This credit is consumed automatically in the next payment via the priority-based allocation system, or it can be refunded. System-generated credits cannot be manually deleted to protect financial integrity.
TLC Fleet Ops maintains a temporal history of which driver was assigned to which permit and plate. When a parking ticket or EzPass toll comes in, the system looks up who was on that plate at the exact time of the violation. This enables accurate charge attribution even when drivers switch plates frequently.
Yes. The dashboard tracks expiration dates for driver licenses, permits, vehicle registrations, and insurance policies with a 90-day lookahead. Color-coded alerts show what is expired, expiring soon, or coming up so you stay compliant with TLC requirements.
TLC Fleet Ops works for all four classes of FHV service in NYC: livery bases (community cars), black car bases, luxury limousine bases, and high-volume for-hire service operations. The platform is designed for any base that manages drivers, permits, and plates.
Yes. All list pages and reports support CSV export - the drivers list, payment reports, preset reports, parking ticket lists, and EzPass transaction lists all have export functionality.
Stop juggling spreadsheets and start managing your drivers, permits, plates, and finances in one place.